What is teletherapy?

Teletherapy is the use of high-resolution video conferencing over a secure connection. It's very similar to video chats such as Skype or FaceTime. Other than communicating over video, our sessions will be the same as in-person visits.

How does it work?

In order to use teletherapy services, you will need an iOS or Android tablet or mobile device with internet access.

To get started, email me at melissa@melissa-tower.com
I will send you a link via text message which will get us established with a secure connection. You will be prompted to download the Spruce app if you haven't already.

To learn more about getting set up with the app and how it works, visit the Spruce website:
https://help.sprucehealth.com/article/327-using-spruce-as-patient

Is it covered by insurance?

While each insurance plan is different, most carriers are covering teletherapy due to the Covid-19 crisis, at least for the next several weeks. Please reach out to your insurance carrier to make sure that it is a benefit for your specific policy.

What insurances do you accept?

I accept most of insurance plans offered in the state of Michigan including the ones listed below:

• Priority Health 
• Aetna
• ASR
• Magellan 
• Cofinity
• Value Options
• Blue Cross/Blue Shield
• Private pay is also welcome

What about privacy?

The same confidentiality standards of in-office visits also apply to teletherapy. We will be communicating through a secure, HIPAA-compliant app to ensure that your privacy is protected. ​

​4829 E Beltline Ave Bldg 3, Ste 303
Grand Rapids, MI 49525
Phone: 616-805-3255
​melissa@melissa-tower.com